See us at the INNUA Canadian Connect 2008 Conference in Toronto, Ontario on September 30th - October 2nd.
Komutel wins Jarret Innovation Award for technology
Komutel has invested six years in the development of information technology solutions designed specifically for telecommunications (analog, digital and IP)...
We are pleased to announce the introduction of a SIP compatible version of our flagship SIT soft console product. This unified
communications solution provides advanced soft phone features and universal database integration along with the ability to interface
with a wide variety of SIP based telecommunications platforms.
Our SIP compliant soft console optimizes network utilization and enhances systems integration. Contact us today to learn how increased
flexibility and efficiency for operators, department heads, security agents, etc. will provide better service and generate immediate
return on investment.
PC Consoles
Komutel SIT soft consoles provide excellent tools for telephone receptionists handling high call volumes. Universal
database integration and powerful automated features allow operators to answer and transfer telephone calls more quickly
and efficiently. Our dynamic display and advanced functionality, developed specifically to address customer needs, makes
Komutel a preferred solution in North America for receptionists, operators, department heads, team leaders, security agents
and management.
Recording
Komutel delivers affordable single station and multi-station modular call
recording solutions that allow you to manage voice recordings in analog,
digital and VoIP telephony environments. Komutel REC software provides the
supervision, analysis, training and quality assurance tools you need to
enhance communications performance and provide better customer service.
Virtual Contact Centre
Komutel delivers intelligent call routing with unlimited queue and agent
groups, real-time statistics and historical reporting across disparate
telephony platforms. Install our DAK solution to add powerful reporting
features to Centrex UCD. You can pool agent resources by creating and
managing a TDM or web-based DAK virtual contact centre. Optional
enhancements include music and message on hold (HLD), customized interactive
voice response (IVR), report generator (RAP) or independent worker (Aastra
Phone) solutions. Ask a Komutel representative how you can improve
communications, business processes and customer service with our affordable,
user friendly technology.
All rights reserved 2006-2008. Komutel Inc.
15120 Lacroix bld, St-Georges, Quebec, Canada G5Y 1R7
Phone number (418) 225-9988 • Fax number (418) 225-9989 info@komutel.com
Komutel has invested six years in the development of information technology solutions designed specifically for telecommunications (analog, digital and IP)...
