Our mission and values
Our commitment to the environment
Carreers
Partners
E-news
Case Study
Events
Switch to a New Voice Broadcasting Era!
The Diffuseur is a fan out system that enables simultaneous automatic transmission of phone, fax and email messages to multiple recipients.
This PC software for Windows (Vista, XP, 2000, NT, ME, 98 and 95) is connected to the telephone network (directly or behind a PBX) via specialized voice cards.
Database
• Multiple database management
• Multiple entries per contact for phone/fax numbers and email addresses
Message Recording
• Message recording from a telephone (stationary or mobile)
Call Out Campaigns
• Configure immediate or deferred call out campaigns
• Simultaneous campaign activation
• Configure priority and percentage usage allocation of various call out resources
• Define contacts by category, selection criteria or geographical location
• Automatic call out campaigns which can be executed within seconds
• Calendar and schedule template
• Campaigns can be modified or interrupted in progress.
• Ability to recover past campaign contacts (unanswered, unconfirmed, voice mail) for a new call out campaign
• Ability to launch a pre-configured campaign from a telephone
Call Follow-Up
• Real-time on-screen detailed call-in-progress monitoring
• Detailed, semi-detailed or summary reporting
• Browse detailed contact history archive
Call Transmission
• Unanswered or busy call renewal
• Voice mail detection
• Message receipt confirmation by ID code
• Advanced Interactivity option with DTMF menu for confirmation or invalidation, message language selection, message repeat, multiple choice polling and message selection
Access Control
• Multi-user (unlimited number of work stations may be licensed)
• Access control upon application start-up
• Definition of functions available to operators
• Operation follow-up by operator