RECORD your Telephone Conversations
Record your telephone conversations with Komutel's user friendly REC solution. You can easily create MP3 files, name them, classify them and to listen to them when needed. File lists may be printed according to your own criteria.


Quality Assurance
Randomly record agent conversations based on a schedule and frequency defined by the call centre or help desk supervisor.


Screen Capture
Configure the REC solution to activate the Windows PrintScreen function at any pre-determined time during a call.


Classify Recordings, add Comments and Search
Classification of your recordings made easy by grouping them by departments, specified groups or any other criteria in relation with a structure that you have created.