Save time and money by automatically checking pocket dials
Save time and money with Komutel’s Pocket Dial Service. Available in 3 different levels of operation, Pocket Dial Service will automatically check with abandonned wireless callers to see if it was a real emergency or an accidental pocket dial.
The first level operation is text notification to educate the caller and track the occurence of pocket dials being handled by your agency.
The second level is i3 integration with your call handling CPE to allow them to remove confirmed pocket dials from their abandonned call list, saving your operators time.
The third level includes text and voice call back to the CPE integration, providing an interactive media response handling of the abandonned call.
All activity is logged ensuring your compliance requirements are met. Daily, weekly and monthly emails are sent to you so you can find out valuable information about the trends or chronic offenders, allowing you to make informed response.
- Free up staff time to focus on real emergencies
- Highly affordable
- Save money
- No equipment
- Identify chronic offenders
- Automatically query if an abandonned wireless call was a pocket dial
- Help eliminate repeat offenses
- Full logging for enhanced compliance
- Daily, weekly and monthly email reports
- i3 compliant interface
- Kloud 1.5.2
- Kloud 1.5.1
- Kloud 1.5