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Komutel and Avaya, in close collaboration with Combat Networks, Bell Canada and the Ontario Provincial Police (OPP), conducted the first next-generation 9-1-1 emergency test call (NG9-1-1) in Ontario. In a test with Bell Canada, the Komutel-Avaya NG9-1-1 call-processing architecture successfully received an NG9-1-1 test call from Bell’s 9-1-1 ESInet network.
This key step is a first step towards a more comprehensive implementation of NG 9-1-1 call management services, which will be introduced in Canada from June 30, 2020 and in anticipation of the decommissioning of national E9-1-1 services by June 30, 2023.
The next-generation 9-1-1 service (NG9-1-1) is a cross-sector initiative that aims to strengthen 9-1-1 call management. It reinvents emergency response opportunities, providing first responders with the opportunity to better assess the severity of a situation and make decisions more quickly and with better knowledge.
These changes strengthen the capacity of law enforcement officers and rescuers to carry out their duties, and will save more lives and reduce the risk to officers themselves in the performance of their duties.
Ultimately, it helps public safety agencies take the necessary steps to respond more quickly and effectively to emergencies in order to achieve better results that save lives and property.
For more information and details, follow this link: https://finance.yahoo.com/news/avaya-komutel-establish-road-levels-120000551.html