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Komutel announces that its Contact Center Kontact is compliant with key collaboration solutions from Avaya, a global provider of business collaboration and communication software and services.
The Contact Center Kontact is designed to manage your organization’s inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality.
The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6 via SIP Trunk to Avaya Aura Session Manager Release 7.0 along with the BLF interface to monitor agent phones.