K-LIGHT or the light tower offered by Komutel allows real-time and at a glance statuses management of agents in call centers.
This comprehensive management module offers up to 5 colors for configuring reactions according to specific and precise situations.
All actions and statuses are configurable according to the user’s will and needs. The user can manually configure these reactions or automate them via a status management link.
Why Use the K-Light?
- Quick view of agents’ statuses
- Flexibility for call centers
- Fast and simple integration
- Turnkey module
- Automatic and manual activation for statuses