Komand is much more than an operator console: it constitutes a true cloud-based / software command center that will enable your organization to unify networks, data and communications.
Komand is Komutel’s next-generation console that offers a wide array of features that facilitate and improve inbound and outbound call handling in a professional manner, thanks to an intuitive interface.
Komand can be customized to perfectly reflect your needs. As such, it can serve an unlimited number of industries and will become an essential frontline asset in your business process.
Komand is a scalable solution that accelerates call treatment while improving efficiency. Komand is a major asset to organizations where service continuity and customer support quality are both a priority.
Why Use Komand?
- Display real-time status of agents across the organization for an improved call handling efficiency
- Increase productivity and operator performance quality
- Improve onboarding time for new agents and user adoption rate with its intuitive and user-friendly interface
- Facilitate information access through its central database