Compatible with most UC platforms, the enhanced attendant software of Komutel SIT Console integrates your telephone system with your corporate directory and other associated data sources.
This unification of voice and data on the desktop results in faster call handling and greater accuracy.
SIT Console ease of configuration and user friendliness allows enterprises of all sizes to significantly improve their customer relationships as well as employee productivity and business performance.
The SIT Console logs a detailed record of all activity to its database (Date, time, CLID, call duration, call treatment, hold time, extensions, etc.). This information provides management with the metrics required to maximize staff efficiency. This database represents the core of the whole suite of Komutel advanced solutions.
Why Use SIT Console?
- Better customer service
- Increased efficiency
- Professional call management
- Flexible integration of business processes
- Save time
- Reduce costs
- Generate a quick ROI
- Centralize all of your contact information