Predictive dialing is the perfect tool to support your telemarketing efforts, to seek citizens’ opinions during electoral campaigns, as well as get an overall feel of your customers’ satisfaction level. Predicative dialing automates repetitive tasks and improves your results.
Predictive dialing can boost agent productivity by 100% and, in some cases, up to 300% compared with digit dialling in call centers !
Why Use Predictive Dialing?
- Increase conversation time with your target market
- Minimize waiting time for agents
- Increase agent productivity tenfold
- Significant time-saving
- Provide management with data for better decision-making
- Reduce agent staffing