Klient is an application residing in the agent computer and enables it to interact with the recordings of Komlog servers par Klient is an application residing on the agent computer and allows him to interact with the recordings of Komlog.
Why use Klient?
- Adding more information. The interface is used to add information that can be entered and linked to the ongoing call in order to facilitate search in the Komlog portal.
- Activate privacy mode (call redaction) by requesting the recorder to pause the recording during a moment.
- The recording resumes when the user gives the signal or until the status of the call changes
- Store recordings by tagging current calls.