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A Next Gen Solution Improving Emergency Call Handling


Emergency call centers and public safety answering points need a system that can accommodate Next Generation 9-1-1 (NG9-1-1) advanced capabilities. Komand911 is a next generation softphone for emergency call management that helps public safety agencies improve their efficiency and effectiveness. It provides a unified platform for managing all aspects of emergency call handling by integrating data from several information sources into a single modular and browser-delivered interface.  

A Unified Platform Built for NG9-1-1 and Efficient Workflows 

Integrated Resources

Unify networks, data, and communications by integrating information from various sources

Next Generation Capabilities

Support real-time text and IP call routing ahead of national requirements

Work from Anywhere

Dispatch & call takers can efficiently handle calls whether they’re in the command center or working remotely

Increase Call Transfer Efficiencies

Use NG9-1-1 transfer management for efficient call routing to ambulance, police, and fire services

Comprehensive Modules

Integrated 911-specific modules include call management, incident information, phone release reasons, transfer history, and status management

Multilingual Interface

Console designed to natively display both French and English

People-Driven Approach to NG9-1-1

Empowering call handlers with the tools they need to be efficient and effective. Discover how Komand911 can help your agency.

Beyond Basic Call Handling

Komand911 was developed with modules specific for an NG9-1-1 environment 

Versaterm Ecosystem and Third-Party Vendor Integrations 


Versaterm CAD

Integrates with your existing Versaterm or other CAD systems 



Emergency call recording designed for public safety with actional reports and database centralization


Unanswered Call Management System 

Track, organize, and call back dropped or abandoned calls 


Third-Party Systems 

Integrates with other solutions such as SBC and PBX 


Hardware Agnostic 

External Vendor Partnerships allow additional flexibility 

Next Generation Softphone for Emergency Call Handling

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